Frequently Asked Questions
Please click on a question to reveal the answer.
- Do you only work with schools, or can other organizations run the fundraiser as well?
- How long does it take to run the fundraiser?
- What is your delivery time for all products?
- What art mediums can artists use on their ArtForms?
- Do you pay for shipping the artwork to ArtStamps?
- What method should I use to ship artwork to you?
- My fundraiser won't be done by the deadline I gave you. What should I do?
- I would like to receive my orders in time for Christmas. When should I start the fundraiser?
- What is the different between the AS Original and the AS Express programs?
- Are you able to ship products to parents' homes?
- What if I signed up for the AS Original program and decided to go with the AS Express program?
- How do I promote the fundraiser to the parents and families at our school?
- Can I call someone to talk about how to make my fundraiser more successful?
- Can I get an invoice sent to me for our accounts payable department?
- Is our organization able to see all the artwork in one location?
- I'm trying to download resources that are on your website, but I cannot open .ZIP files. What should I do?
ArtStamps Original Program
- When will I receive my forms so I can start the program?
- I ran out of forms! How can I get more?
- Who do I make the check out to?
- Where do I send completed forms?
- I'm a parent. My school already sent in orders and I missed the deadline. Can I send an order in late?
- I lost my order submission form.
- Is the original artwork returned?
ArtStamps Express Program
- As the coordinator, am I able to change the date for free shipping to my parents?
- How many batches can be submitted to ArtStamps?
- I don't have my barcode number. How can I find my image?
- There was a personalization error on my order. What can I do?
- Can we place different images on one set of products? For example, can we order a book of 10 stamps with 10 different images on them?
- Can I get a volume discount on products?
- I am missing a product in one of our orders? What should I do?
- I'm trying to upload a .TIF file and am having trouble. The website keeps telling me there was no file uploaded.
- Can you provide a size guide for your t-shirts?